Privacy Policy
RED MILE RECORDS INC.
Privacy Policy
Effective Date: March 2026
Location: Lower Unit 1865 17 Ave SW Calgary, Alberta T2T 5W3
At Red Mile Records Inc. ("we", "us", or "the Studio"), we are committed to protecting the privacy and security of the personal information of our clients and website visitors. This policy outlines how we collect, use, and safeguard your data in compliance with Alberta’s Personal Information Protection Act (PIPA).
1. Information We Collect
Through our website and our third-party booking partner, Setmore, we collect information necessary to provide recording services, including:
Contact Information: Name, email address, and phone number.
Booking Details: Date and time of sessions, service type, and number of guests.
Payment Data: Credit card or billing information (processed securely via Setmore’s integrated payment partners, such as Square or Stripe). We do not store your full credit card details on our local servers.
Creative Content: Technical data related to your recording sessions and files.
2. How We Use Your Information
We use your personal information solely for the following purposes:
To manage and confirm your studio bookings via Setmore.
To send automated appointment reminders and receipts.
To communicate regarding session preparation or technical requirements.
To enforce our 24-hour cancellation and refund policies.
To maintain studio security and safety (e.g., verifying guest counts).
3. Third-Party Service Providers
We utilize Setmore to manage our scheduling. When you book a session, your data is processed by Setmore according to their privacy standards.
Setmore may collect technical data (IP addresses, device types) to ensure the booking page functions correctly.
We encourage you to review the Setmore Privacy Policy for more details on how they handle data globally.
4. Consent
By using our website and booking a session, you consent to the collection and use of your information as described in this policy. In accordance with PIPA, you have the right to withdraw your consent at any time, though doing so may prevent us from fulfilling your booking.
5. Data Retention and Security
Security: We take reasonable steps to protect your personal information from unauthorized access or disclosure.
Retention: We retain personal information only as long as necessary to fulfill the purposes for which it was collected or as required by Alberta law (e.g., for tax and accounting purposes).
Session Files: While we may hold your recording data temporarily, we are not a long-term storage provider. Clients are responsible for the security and backup of their own creative files.
6. Your Rights (Access and Correction)
Under Alberta law, you have the right to:
Request access to the personal information we hold about you.
Request a correction to any inaccurate information.
Inquire about how your data is being used or shared.
7. Contact Information
For any questions regarding this Privacy Policy or to make a formal data request, please contact us:
RED MILE RECORDS INC.
Email: bookings@redmilerecords.com
Phone/Text: 403-969-9224
Address: Lower Unit 1865 17 Ave SW Calgary, Alberta T2T 5W3
RED MILE RECORDS INC.
Privacy Policy
Effective Date: March 2026
Location: Lower Unit 1865 17 Ave SW Calgary, Alberta T2T 5W3
At Red Mile Records Inc. ("we", "us", or "the Studio"), we are committed to protecting the privacy and security of the personal information of our clients and website visitors. This policy outlines how we collect, use, and safeguard your data in compliance with Alberta’s Personal Information Protection Act (PIPA).
1. Information We Collect
Through our website and our third-party booking partner, Setmore, we collect information necessary to provide recording services, including:
Contact Information: Name, email address, and phone number.
Booking Details: Date and time of sessions, service type, and number of guests.
Payment Data: Credit card or billing information (processed securely via Setmore’s integrated payment partners, such as Square or Stripe). We do not store your full credit card details on our local servers.
Creative Content: Technical data related to your recording sessions and files.
2. How We Use Your Information
We use your personal information solely for the following purposes:
To manage and confirm your studio bookings via Setmore.
To send automated appointment reminders and receipts.
To communicate regarding session preparation or technical requirements.
To enforce our 24-hour cancellation and refund policies.
To maintain studio security and safety (e.g., verifying guest counts).
3. Third-Party Service Providers
We utilize Setmore to manage our scheduling. When you book a session, your data is processed by Setmore according to their privacy standards.
Setmore may collect technical data (IP addresses, device types) to ensure the booking page functions correctly.
We encourage you to review the Setmore Privacy Policy for more details on how they handle data globally.
4. Consent
By using our website and booking a session, you consent to the collection and use of your information as described in this policy. In accordance with PIPA, you have the right to withdraw your consent at any time, though doing so may prevent us from fulfilling your booking.
5. Data Retention and Security
Security: We take reasonable steps to protect your personal information from unauthorized access or disclosure.
Retention: We retain personal information only as long as necessary to fulfill the purposes for which it was collected or as required by Alberta law (e.g., for tax and accounting purposes).
Session Files: While we may hold your recording data temporarily, we are not a long-term storage provider. Clients are responsible for the security and backup of their own creative files.
6. Your Rights (Access and Correction)
Under Alberta law, you have the right to:
Request access to the personal information we hold about you.
Request a correction to any inaccurate information.
Inquire about how your data is being used or shared.
7. Contact Information
For any questions regarding this Privacy Policy or to make a formal data request, please contact us:
RED MILE RECORDS INC.
Email: bookings@redmilerecords.com
Phone/Text: 403-969-9224
Address: Lower Unit 1865 17 Ave SW Calgary, Alberta T2T 5W3
RED MILE RECORDS INC.
Privacy Policy
Effective Date: March 2026
Location: Lower Unit 1865 17 Ave SW Calgary, Alberta T2T 5W3
At Red Mile Records Inc. ("we", "us", or "the Studio"), we are committed to protecting the privacy and security of the personal information of our clients and website visitors. This policy outlines how we collect, use, and safeguard your data in compliance with Alberta’s Personal Information Protection Act (PIPA).
1. Information We Collect
Through our website and our third-party booking partner, Setmore, we collect information necessary to provide recording services, including:
Contact Information: Name, email address, and phone number.
Booking Details: Date and time of sessions, service type, and number of guests.
Payment Data: Credit card or billing information (processed securely via Setmore’s integrated payment partners, such as Square or Stripe). We do not store your full credit card details on our local servers.
Creative Content: Technical data related to your recording sessions and files.
2. How We Use Your Information
We use your personal information solely for the following purposes:
To manage and confirm your studio bookings via Setmore.
To send automated appointment reminders and receipts.
To communicate regarding session preparation or technical requirements.
To enforce our 24-hour cancellation and refund policies.
To maintain studio security and safety (e.g., verifying guest counts).
3. Third-Party Service Providers
We utilize Setmore to manage our scheduling. When you book a session, your data is processed by Setmore according to their privacy standards.
Setmore may collect technical data (IP addresses, device types) to ensure the booking page functions correctly.
We encourage you to review the Setmore Privacy Policy for more details on how they handle data globally.
4. Consent
By using our website and booking a session, you consent to the collection and use of your information as described in this policy. In accordance with PIPA, you have the right to withdraw your consent at any time, though doing so may prevent us from fulfilling your booking.
5. Data Retention and Security
Security: We take reasonable steps to protect your personal information from unauthorized access or disclosure.
Retention: We retain personal information only as long as necessary to fulfill the purposes for which it was collected or as required by Alberta law (e.g., for tax and accounting purposes).
Session Files: While we may hold your recording data temporarily, we are not a long-term storage provider. Clients are responsible for the security and backup of their own creative files.
6. Your Rights (Access and Correction)
Under Alberta law, you have the right to:
Request access to the personal information we hold about you.
Request a correction to any inaccurate information.
Inquire about how your data is being used or shared.
7. Contact Information
For any questions regarding this Privacy Policy or to make a formal data request, please contact us:
RED MILE RECORDS INC.
Email: bookings@redmilerecords.com
Phone/Text: 403-969-9224
Address: Lower Unit 1865 17 Ave SW Calgary, Alberta T2T 5W3